Privacy Policy

Privacy Policy
tasveeram.in
 
1. Introduction
Welcome to tasveeram.in (“we”, “our”, or “us”). We are a Delhi-based online store specializing in high-quality vinyl stickers and signage products under the Omaxx India Sign Series brand. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website tasveeram.in.
By using our website, you agree to the terms described in this Privacy Policy. Please read it carefully.
2. Information We Collect
When you place an order or interact with our website, we may collect the following information:
  • Email Address — for order confirmation, shipping updates, and customer support
  • Delivery Address — to ship your order to the correct location
  • Payment Information — processed securely through our payment partners (UPI/GPay, Credit/Debit Card, Net Banking). We do not store your full payment details on our servers.
  • Device & Browsing Data — such as IP address, browser type, and pages visited, collected automatically to improve website performance
3. How We Use Your Information
We use the information collected solely for the following purposes:
  • To process and fulfill your orders
  • To send order confirmations and delivery updates via email
  • To respond to your queries and provide customer support
  • To improve our website experience and product offerings
  • To comply with legal obligations under applicable Indian law
4. Payment Security
All payments on tasveeram.in are processed through trusted and secure payment gateways supporting UPI/GPay, Credit/Debit Cards, and Net Banking. We use industry-standard SSL encryption to protect your payment data during transmission. We do not store, log, or have access to your full card details or UPI credentials.
5. Data Sharing & Third Parties
We value your privacy completely. We do not sell, rent, trade, or share your personal information with any third-party companies, advertisers, or marketing agencies.
Your data may only be shared in the following limited circumstances:
  • With our courier/delivery partners — only your name and delivery address, to complete your order delivery
  • With payment processors — only the minimum data required to process your payment securely
  • As required by law — if mandated by a court order or government authority under Indian law
6. Cookies & Tracking
Our website may use cookies to improve your browsing experience. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site. You can choose to disable cookies through your browser settings, though this may affect some website functionality.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, or as required by applicable law. Order data is typically retained for up to 3 years for accounting and legal compliance purposes. You may request deletion of your data at any time by contacting us.
8. Return & Refund Policy
Please note that tasveeram.in currently does not offer returns or refunds on purchased products. All sales are final. In the rare event that you receive a damaged or incorrect product, please contact us within 48 hours of delivery with photographic evidence and we will review your case individually.
9. Your Rights
As a customer, you have the right to:
  • Access the personal data we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of your personal data (subject to legal obligations)
  • Withdraw consent for any data processing based on consent
To exercise any of these rights, please contact us at the details provided below.
10. Children’s Privacy
Our website and products are not intended for children under the age of 18. We do not knowingly collect personal information from minors. If you believe a child has provided us with personal data, please contact us immediately.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we make significant changes, we will update the “Last Updated” date at the top of this page. We encourage you to review this policy periodically.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please reach out to us:
Business Name: Omaxx India / tasveeram.in
Location: Delhi, India
Website: https://tasveeram.in
This Privacy Policy is governed by the laws of India, including the Information Technology Act, 2000 and applicable rules thereunder.